Office module

Glass order management software

Run every order from first quote to final settlement in one place - pricing, documents, delivery and accounting export, with a clear status at every step.

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Key capabilities

What's in the order management

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Order wizard

Guided, multi-tab order creation: material info, delivery address, payment terms, production-finish date.

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One status, one source of truth

Office see the same status as an order moves through quoting, production and settlement - updated automatically.

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Automatic pricing

Materials, treatments and processing priced from your maintained price list - including IGU components and schemas.

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Document generation

Offers and order confirmations generated from the record, with your branding and clause templates.

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Order types

Insulated glass (IGU) and monolith glass handled natively - each with the right data and production path.

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Search & filter

Find orders by customer, material, status, date - across the whole order book.

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Per-customer XLS templates

Recurring customers send order items in their own spreadsheet format. Map their columns once; their next file imports straight into orders.

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Settlement summary

Per-order settlement summary captures price, cost and result for the order - drop it into your accounting workflow or hand it to your finance team.

Aftercare

Order complaints & claims handling

When a customer raises a claim, your team gets a real record – with paperwork that protects margins on the rework.

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Clone of the original order

Full context (materials, treatments, IGU build, shop-floor stages) one click away.

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Bidirectional linking

Open any order to see related complaints; open a complaint to jump back to the original.

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Works with

Related modules

Materials & pricing

The price list that powers automatic order pricing - raw glass, treatments, IGU components and schemas.

Work schedule

Drop confirmed orders onto a Gantt schedule; the system prepares production orders and labels.

Logistics & delivery

Plan racks and loads, link orders to shipments, generate goods-issue documents.

FAQ

Order management - common questions

Yes. Insulated glass units and monolith glass are first-class order types, each with the appropriate data model and production path

Order management is part of the office module and is available from day one - most factories are working in the system within days, once the price list and company data are configured.