{"id":5300,"date":"2026-05-28T20:47:37","date_gmt":"2026-05-28T18:47:37","guid":{"rendered":"https:\/\/monitglass.com\/faq\/"},"modified":"2026-06-13T22:37:29","modified_gmt":"2026-06-13T20:37:29","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/monitglass.com\/fr\/foire-aux-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5300\" class=\"elementor elementor-5300 elementor-4172\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83a6861 e-con-full mg-faq e-flex e-con e-parent\" data-id=\"83a6861\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-64964ea e-flex e-con-boxed e-con e-child\" data-id=\"64964ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e60a4f elementor-widget elementor-widget-sassasectiontitle\" data-id=\"9e60a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sassasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-area text-center \">\r\n\t\t\t<span class=\"sub-title \">Solutions pour les fabricants de verre<\/span><h1 class=\"sec-title sec-title\">Foire aux questions<\/h1><p class=\"sec-text\">Toutes les questions que se posent les transformateurs de verre avant de passer \u00e0 MonitGlass : ce qu\u2019il fait, comment il fonctionne en atelier et ce qu\u2019il faut pour se lancer.\n\n<\/p>\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cdb1ee6 e-flex e-con-boxed e-con e-child\" data-id=\"cdb1ee6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b82d29d elementor-widget elementor-widget-sassafaq\" data-id=\"b82d29d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sassafaq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\" id=\"faqAccordion1\"><div class=\"accordion-card active style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4dda84\"><button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4dda84\" aria-expanded=\"true\" aria-controls=\"collapse-6a3275a4dda84\">Qu&#x27;est-ce que MonitGlass ?<\/button><\/div><div id=\"collapse-6a3275a4dda84\" class=\"accordion-collapse collapse show\" aria-labelledby=\"collapse-item-6a3275a4dda84\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>MonitGlass is ERP and MES software built specifically for glass manufacturers and fabricators. It runs your entire glass production workflow - order entry and pricing, cutting, tempering, laminating, IGU assembly, rack loading and dispatch - in one connected system. Every module is designed around how a glass shop actually works.<\/p>\n<\/p><\/div><\/div><\/div><div class=\"accordion-card  style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4ddbdb\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4ddbdb\" aria-expanded=\"false\" aria-controls=\"collapse-6a3275a4ddbdb\">MonitGlass est-il un ERP ou un MES ?<\/button><\/div><div id=\"collapse-6a3275a4ddbdb\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a3275a4ddbdb\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>Both, and that's the point. MonitGlass handles the commercial side - quotes, orders, pricing and customers - like an ERP, and the shop-floor side - production scheduling, QR tracking, work stations, racks and dispatch - like an MES. Most fabricators stitch these together from separate tools; MonitGlass keeps them in one system, so the order you quote is the exact job your floor tracks and ships.<\/p>\n<\/p><\/div><\/div><\/div><div class=\"accordion-card  style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4ddc42\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4ddc42\" aria-expanded=\"false\" aria-controls=\"collapse-6a3275a4ddc42\">Quels types de traitement du verre prend-il en charge ?<\/button><\/div><div id=\"collapse-6a3275a4ddc42\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a3275a4ddc42\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>MonitGlass is built for flat-glass fabrication: cutting, edging and CNC, tempering, laminating, and both monolithic and insulating glass units (IGU). You can import orders and cutting lists from spreadsheets (XLS) and define your own processing steps and routing per product, so the system follows how your line runs instead of forcing a fixed process on you.<\/p>\n<\/p><\/div><\/div><\/div><div class=\"accordion-card  style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4ddc86\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4ddc86\" aria-expanded=\"false\" aria-controls=\"collapse-6a3275a4ddc86\">Comment fonctionne le suivi par code QR dans l&#x27;atelier de production ?<\/button><\/div><div id=\"collapse-6a3275a4ddc86\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a3275a4ddc86\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>Every glass item gets a unique QR label when its order enters production. Workers scan it at each station - cutting, tempering, lamination, dispatch - to update status in real time from a phone or tablet. You see exactly where every panel is, what's finished and what's next, with no paper travelers chasing the glass around the floor.<\/p>\n<\/p><\/div><\/div><\/div><div class=\"accordion-card  style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4ddcb6\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4ddcb6\" aria-expanded=\"false\" aria-controls=\"collapse-6a3275a4ddcb6\">De quels rapports et de quelle visibilit\u00e9 disposons-nous ?<\/button><\/div><div id=\"collapse-6a3275a4ddcb6\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a3275a4ddcb6\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>MonitGlass gives you real-time visibility into production - what's in progress, what's on schedule, and where work is piling up - as orders move from entry to dispatch. Instead of chasing status on the floor or rebuilding it from spreadsheets, you and your team see it from one place. It's real-time production tracking for glass manufacturers, not an end-of-week report.<\/p>\n<\/p><\/div><\/div><\/div><div class=\"accordion-card  style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4ddcea\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4ddcea\" aria-expanded=\"false\" aria-controls=\"collapse-6a3275a4ddcea\">Est-ce une solution bas\u00e9e sur le cloud, et fonctionne-t-elle en atelier ?<\/button><\/div><div id=\"collapse-6a3275a4ddcea\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a3275a4ddcea\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>Yes. MonitGlass is cloud software, so your office works from any browser and there are no servers to maintain. On the floor, the scanning app runs on standard phones and tablets and is built for real production conditions - gloves, glare and constant movement.<\/p>\n<\/p><\/div><\/div><\/div><div class=\"accordion-card  style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4ddd26\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4ddd26\" aria-expanded=\"false\" aria-controls=\"collapse-6a3275a4ddd26\">Combien de temps faut-il pour la mise en \u0153uvre ?<\/button><\/div><div id=\"collapse-6a3275a4ddd26\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a3275a4ddd26\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>You can start entering live orders the same day. MonitGlass is cloud software with nothing to install, so getting going is fast - not the long, heavy rollout a traditional glass ERP takes. We set up your products, processing steps and pricing with you and import your existing orders; how quickly you move everything across depends on your size, and we scope that with you up front.<\/p>\n<\/p><\/div><\/div><\/div><div class=\"accordion-card  style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4ddd65\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4ddd65\" aria-expanded=\"false\" aria-controls=\"collapse-6a3275a4ddd65\">Combien co\u00fbte MonitGlass ?<\/button><\/div><div id=\"collapse-6a3275a4ddd65\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a3275a4ddd65\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>Pricing depends on the size of your operation and the modules you need, so we scope every facility individually rather than push one-size-fits-all plans. Book a 30-minute demo with your own orders and you'll get a clear, specific quote.<\/p>\n<\/p><\/div><\/div><\/div><div class=\"accordion-card  style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4ddda3\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4ddda3\" aria-expanded=\"false\" aria-controls=\"collapse-6a3275a4ddda3\">\u00c0 qui appartiennent nos donn\u00e9es, et sont-elles en s\u00e9curit\u00e9 ?<\/button><\/div><div id=\"collapse-6a3275a4ddda3\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a3275a4ddda3\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>Your data is always yours. It's stored on secure cloud infrastructure, backed up, and accessible only to your team - and you can export your orders and production data whenever you want.<\/p>\n<\/p><\/div><\/div><\/div><div class=\"accordion-card  style3\"><div class=\"accordion-header\" id=\"collapse-item-6a3275a4ddde3\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a3275a4ddde3\" aria-expanded=\"false\" aria-controls=\"collapse-6a3275a4ddde3\">Travaillez-vous avec des fabricants de verre situ\u00e9s en dehors des \u00c9tats-Unis ?<\/button><\/div><div id=\"collapse-6a3275a4ddde3\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a3275a4ddde3\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body\"><p class=\"faq-text\"><p>Yes. MonitGlass is used by glass fabricators internationally and supports multiple languages as well as both metric and imperial units, so it fits how your region and your team actually work.<\/p>\n<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Answers for glass manufacturers Frequently asked Questions Everything glass fabricators ask before switching to MonitGlass &#8211; what it does, how it runs on the floor, and what it takes to get started. What is MonitGlass? MonitGlass is ERP and MES software built specifically for glass manufacturers and fabricators. It runs your entire glass production workflow&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"footnotes":""},"class_list":["post-5300","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/monitglass.com\/fr\/wp-json\/wp\/v2\/pages\/5300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monitglass.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monitglass.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monitglass.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monitglass.com\/fr\/wp-json\/wp\/v2\/comments?post=5300"}],"version-history":[{"count":5,"href":"https:\/\/monitglass.com\/fr\/wp-json\/wp\/v2\/pages\/5300\/revisions"}],"predecessor-version":[{"id":6112,"href":"https:\/\/monitglass.com\/fr\/wp-json\/wp\/v2\/pages\/5300\/revisions\/6112"}],"wp:attachment":[{"href":"https:\/\/monitglass.com\/fr\/wp-json\/wp\/v2\/media?parent=5300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}